To speed up your return, fill out the form completely. Once submitted, you’ll receive a packing slip with an RMA number by 10 PM CT via email. Include this slip with your return.
Account Number:
Customer Name:
Ship To:
Bill To:
Customer Reference or PO Number is required
You have reached the maximum of 5 emails.
Chargement
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Drag and drop or browse files to upload. The file you upload must be in .XLSX or .CSV formats. You can download the templates above.
Submit a Return
When you submit a return, your return order may include items that must be sent back to Resideo and items that can be scrapped.
We'll create two separate return orders if both types are included. For items that need to be shipped back, you'll receive an RMA packing slip within 24 hours, add it to your return. Contact Customer Service if you do not receive it within 48hrs.
Items marked for scrap don't need to be shipped, you can dispose them and we'll issue credit once the process is complete.